Sales and services
The business way of MC Motor is Customer Focus. The reasonable scientific system around the centre includes three basic elements: our speed reduction motor, our electronic products and our services. These elements integrate into a whole with mutual coordination and make the basis of solving the most difficult transmission problems at any time. Meanwhile, our all-around service system ensures that the MC products can be used all over the world.
Every service of MC motor is focused on “Customer”, and “Customer” is the core of the services.
Surely, our understanding about “serve our customers” is more than the assembling of the transmission devices and the supply of spare parts. There are consultation services for customers by professional application engineers in every assembling factory. The MC Motor can operate well mainly benefit from our application engineers who master the comprehensive application techniques and solve all kinds of transmission problems for customers all over the world.
- MC Motor provides a full service from mechanical products to electrical products.
- Both the service centre and the assemble factory provide 24 hours available telephone service.
- The service agencies are worldwide.
- An all-around support service of project planning, drive selection, maintenance and training is provided.
- A support service of software, technical documentations and technical suggestions is provided in any project stage.
Our services include:
Spare parts service, maintenance, field maintenance, 24 hours available telephone service, user training, lubricant service, delivery service and special service
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